FAQs
We do not accept insurance at this time. We accept all major credit cards, cash, and checks.
At this time, services performed at the spa are by appointment only. Keep an eye out on our social media accounts for the days we are accepting walk-ins!
Need a late night or last-minute drip?? Reach out! If you need services in a pinch or don't see a time/opening that works with your schedule text us at 815-991-4483 for emergent/off-schedule booking availability - convenience fee may apply
Please ensure any forms you have received are filled out and submitted prior to your appointment. If booking for multiple individuals, please ensure to reach out with name and contact information for other guests.
If booking for mobile services, please provide location if other than address on file.
If you have any questions, please contact us at info@hiveinfusionspa.com or 815-991-4483.
We have a $49 standard mobile fee for services within a 25-mile radius from 821 East Grant Hwy, Marengo IL. For services provided outside of a 25-mile radius from the spa, a $100+ mobile fee will be applied at time of checkout.
If looking to book outside of our mobile service radius, please reach out to us at 815-991-4483 or info@hiveinfusionspa.com - convenience fee may apply
We understand that unplanned issues may arise, and you may need to cancel or reschedule an appointment.
If you must cancel your appointment, we respectfully request at least a 24-hour advanced notice.
No shows & cancellations received without a 24 hours' time frame or a from the scheduled appointment will be subject to a $100 cancellation fee.